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New Member
Posts: 2
Registered: ‎06-29-2019

Accessing Geek Squad’s plan issues

Good evening!
Yesterday I bought a Canon EOS Rebel T7 along with Geek Squad’s warranty in Miami’s Best Buy store. So I have received an e-mail with the link to access my plan but I can’t access it, because it demands the last 4 digit numbers of my phone. I’m not a US resident, so the guy who sold me the plan in Best Buy digited random numbers and didn’t give them to me. What can I do about it?

Thanks in advance
New Member
Posts: 2
Registered: ‎06-29-2019

Geeksquad

Good evening!
Yesterday I bought a Canon EOS Rebel T7 along with Geek Squad’s warranty in Miami’s Best Buy store. So I have received an e-mail with the link to access my plan but I can’t access it, because it demands the last 4 digit numbers of my phone. I’m not a US resident, so the guy who sold me the plan in Best Buy digited random numbers and didn’t give them to me. What can I do about it?

Thanks in advance!
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Posts: 399
Topics: 20
Kudos: 61
Solutions: 72
Registered: ‎10-19-2017

Re: Accessing Geek Squad’s plan issues

Hey, Luizaazi, 

 

 

I would love to help get to the bottom of this with you. So that I can, could you send us over a private message with the Customer Service PIN located toward the bottom of your receipt along with your international phone number, full name, and email? 

 

You can send a private message by simply selecting that darker blue box to the far right of my signature below. 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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