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New Member
Posts: 2
Registered: ‎11-30-2019
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50$ steam gift card not working !

I bought a 50 dollar steam gift card yesterday and when I tried to put the code in it said that the code was invalid and to try again in 30 min. I've tried multiple times and I've also contacted steam. I have a picture of the receipt, I also have the card as well as proof of recent transactions on my steam account which shows that I did not receive any money from the gift card. I also called Best Buy and the person said they could not refund and I have to resolve the issue with steam. What can I do? I have already tried to contact steam.
Posts: 403
Topics: 32
Kudos: 58
Solutions: 19
Registered: ‎07-23-2018

Re: 50$ steam gift card not working !

Hi there, Rick23!

 

Thanks for reaching out to our team here on the Best Buy Forums. I’m sorry to hear you’ve been having difficulty with your Steam gift card. That’s certainly not the experience we’d want for our customers, and although I can’t guarantee what the result will be, we can take some time to see if we have any options to help.

 

When convenient, please send us a private message. To get started, simply select the darker blue box to the far right of my name below. Your full name, email address, and telephone number would be required.

 

Best,

Sarah|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎11-30-2019

Re: 50$ steam gift card not working !

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Posts: 62
Topics: 7
Kudos: 18
Solutions: 0
Registered: ‎02-08-2019

Re: 50$ steam gift card not working !

Hello, Rick23!

 

You may notice that your personal information was removed per our forum guidelines. Instead, can you please send us a private message by clicking the blue "private message" button to the right of my name. 

 

Best,

 

 

Jenni|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!