11-29-2019 10:13 AM
11-29-2019 01:22 PM
Thanks for taking the time to join us here on the Best Buy Forums this Holiday season.
We want all of our customers to receive accurate information about all of the products we offer, so we are certainly surprised to hear that this may not have been the case.
While I cannot promise any specific outcome, please feel free to send me a private message by clicking on the blue button in my signature below. Once there, I would need your full name, email, phone number, and Customer Service Pin from your receipt. Please also include the functions you are looking for that the computer does not have.