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Posts: 1
Registered: ‎08-03-2018



Im in Argentina. I bougth a pair of earbuds Jabra on 18th july in Orlando. On july 30th one of the earbuds did not work anymore

I lost the receipt to make a replacement

How can I get it?


I paid with credit card in the store

Posts: 1,976
Topics: 64
Kudos: 216
Solutions: 94
Registered: ‎10-19-2017

Re: replacement

Hello SergioGayLarese,


Welcome to the Best Buy forum! Thank you for thinking of us when you found you needed your receipt in order to make a claim with Jabra because your earbuds are experiencing issues. I’ll be more than happy to do what I can to assist.


In order to look for your receipt I will need some additional details:


  • Your full name
  • Your phone number
  • Your email address
  • Product Model Number
  • Product Serial Number
  • From which Orlando, FL store did you make your purchase?
  • What kind of credit card was used (Visa, MasterCard, Discover, etc…)?
  • What was the total cost of the transaction?
  • Were there other products on the transaction?


In order to keep your information secure, please send the requested info in a private message. You should be able to do that by selecting the blue “private message” button in my signature.


Thank you,

Kayla|Social Media Specialist | Best Buy® Corporate
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