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Posts: 1
Registered: ‎08-25-2021

long wait time for appliance repair

Purchased a geek squad warranty and am attempting to get a repair scheduled for my dishwasher.  Today is August 25th and the soonest available date is sept 16th.   

 

That seems like an excessive amount of time to have a dishwasher leaking on your kitchen floor.

Posts: 6,255
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Registered: ‎08-21-2017

Re: long wait time for appliance repair

Welcome, hendyj18,

 

Thank you for taking the time to reach out to us here on our community forums. Having had major appliances stop working in the past, I can understand wanting this repair to be completed as quickly as possible.

 

When contacting the Geek Squad, our agents will look for the first available service appointment in your area. While I understand that this wait is not ideal, it's unlikely we would be able to expedite this appointment.

 

Is there anything I can do to assist you at this time? Please let me know, I would be glad to see what options I may have to help.

AndrewB|Social Media Specialist | Best Buy® Corporate
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Registered: ‎07-23-2018

Re: long wait time for appliance repair

This topic has been moved to its own thread under the board Delivery & Installation for further review.