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Registered: ‎02-26-2019

is it possible to retrieve 3rd party gift card number based on bestbuy receipt?

I purchased a $300 exxon-mobile gas card from Bestbuy local store last year. I still have the receipt that shows the last 4 digits of the gas gift card number. Now I lost my gift card and I need the full gift card number to request replacement. will Bestbuy be able to retrieve this?  After all, bestbuy activated the gift card through my purchase.

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Registered: ‎10-19-2017

Re: is it possible to retrieve 3rd party gift card number based on bestbuy receipt?

huangjinsuzhou,

 

Welcome to our Forums! While I wish the circumstances had been different, I'm glad you came to us to see what possible options are. I can't make any guarantees in regards to your gift card, but I'd be happy to see if we can track down the info you need.

 

For me to look in to this further, can you please send a private message through the link in my signature including

 

Your Full Name

 

Phone Number

 

Email

 

Any additional details you can provide regarding this purchase would be helpful as well.

 

Look forward to hearing from you!

 

Cheers,

 

Elle|Social Media Specialist | Best Buy® Corporate
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