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Posts: 1
Registered: ‎03-01-2019

food spoilage reimbursement

I AM DESPERATE!!!!  I have spent hour upon hour pursuing this matter including phonecalls, emails and in-person stops at my nearest store.  All to no avail.  I purchased a Whirlpool refridgerator with an extended warranty and in less than a year, it had to be repaired three times and was eventually replaced.  I was able to obtain one food spoilage reimbursement for the first repair back in June of 2018.  I have been denied the second one for the repair in August 2018 despite timely faxing all documents and jumping through rings of fire.  It is simply not fair.  I have 5 children and 3 step-children.  We spend a lot on groceries.  I also have spent a lot at Best Buys over the years on appliances (big and small), electronics, videos and games, phones and multiple Apple computers plus extended warranties.

 

PLEASE HELP!!!!!

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Posts: 7,326
Topics: 161
Kudos: 261
Solutions: 326
Registered: ‎11-30-2015

Re: food spoilage reimbursement

Hello, juliehc,

 

Food is very important in our daily lives, and I can’t imagine how food much a family of ten may go through in a week. Welcome to our community and thank you for posting to us regarding a food spoilage reimbursement you’re having some issues with. I’m happy to hear that your refrigerator was replaced, and I’d be delighted to see how we might be able to assist you further.

 

Were you provided any information on why your claim wasn’t approved? Please send me a private message with your full name, phone number, and email address. A private message can be sent to us by choosing blue “Private Message” button in my signature. I look forward to your reply.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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