08-27-2021 02:36 AM
08-29-2021 12:33 PM
Hi there, Lp1981,
Welcome back to our community forums. I appreciate you reaching out to us and letting us know about this repair. As someone who relies on a computer I know that even a single day can be a big deal. I know that if I were in your shoes I would want to know exactly where this computer was.
Since it's been such a long time since you were able to receive an update, I'd like to take a look and see if I can help clarify what's going on. I'll need a few more details so I begin to search for this shipment. Can you please send me a private message with your:
Service order number
As a reminder, you can send me a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you so I can further assist you.