04-16-2021 01:24 AM
04-16-2021 11:36 AM
Welcome to our community, egg2k21,
Thank you for reaching out to us. A new TV can be an investment in your entertainment needs, and we understand how important it can be for them to perform at peak performance. Our Geek Squad Protection (GSP) plans are a great way to protect your investment, as they’re designed to help repair or replace your devices if they stop working.
When a Geek Squad Agent is welcomed in to your home to provide a service, we strive to provide the highest level of professionalism while providing said service. I work out of the Corporate Office, and would be happy to learn more about what had happened during your in-home repair visit, and to ensure that these professionalism standards are being met.
To get started, can you please send me a private message with your full name, email address, and phone number? You can send me a private message by logging into the forum and clicking on the blue button across from my signature on this post.