Hello my family had purchased an open imac in 2014 and i sent my recept into apple and they rejected the warranty to be updating it to when i purchased it and i eventally found out there was a policy change that they did in 2015 and i would like to see what the resulution would be to my issue. i would also like to include a message i was given from apple themsevles . This message is coming straight from apple support Warranty reset would have had to be requested by Best Buy when the unit was returned
You should post this in the forum under Computers.
However, if you purchased it in 2014 it is 5 years out of warrety now.
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That does not change anything. You are not going to be able to get warrenty servcie anymore.
I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
I don't understand the question ether.. it's only had a 1 year warranty regardless. Geek squad often covers the open box units themselves when the manufacturer refuses. It's 2021 the warranty is long long expired.
