08-25-2021 10:29 AM
Hello my family had purchased an open imac in 2014 and i sent my recept into apple and they rejected the warranty to be updating it to when i purchased it and i eventally found out there was a policy change that they did in 2015 and i would like to see what the resulution would be to my issue. i would also like to include a message i was given from apple themsevles . This message is coming straight from apple support Warranty reset would have had to be requested by Best Buy when the unit was returned
08-25-2021 10:48 AM
You should post this in the forum under Computers.
However, if you purchased it in 2014 it is 5 years out of warrety now.
08-26-2021 06:28 AM
That does not change anything. You are not going to be able to get warrenty servcie anymore.
09-03-2021 12:29 PM