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New Member
Posts: 1
Registered: ‎04-15-2020
Accepted Solution

Xbox controller broke

I recently bought a normal white Xbox controller on February 21sr, since then the headphone jack has stopped working. I didn’t buy a warranty but wonder if the store has a policy that would help?
Best Buy Employee
Posts: 1,758
Registered: ‎01-09-2015

Re: Xbox controller broke

That’s going to put it outside of the return window, your next step for support would be through Microsoft under their manufacturer’s warranty.
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