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Posts: 1
Registered: ‎06-24-2022

Worried about best buy repair

I have a repair appointment scheduled with best buy for a fan replacement. I'm a little worried about having some inexperienced tech working on my G14.

Is there any chance they'd just give me a newer G14? or will they try to replace my whole heatsink/fan assembly? (Super don't trust them to know how to apply the thermal paste to the VRAM and VRMs)

Posts: 41
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Registered: ‎10-19-2020

Re: Worried about best buy repair

[ Edited ]

Hey there, rarino5.


Thank you for reaching out here on the Forums. I understand feeling a bit concerned. Rest assured, our Geek Squad Agents are trained and equipped with the right tools for the job. If you have any questions or concerns, be sure to bring them up when you arrive to your appointment.



Vanessa T|Social Media Specialist | Best Buy® Corporate
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