05-28-2019 09:42 AM
Hello I was wondering, does Best Buy review thier contractors who service their customers. I was told I have someone coming out Thursday to repair my dryer. However I looked ath the company reviews and they have 608 reviews with an average of 1.1 stars. Now I have rarely seen people come together and overwhemingly vote the same, but serious Best Buy?
05-28-2019 11:49 AM
Welcome to our community forums and thank you for taking the time to reach out to us. I can certainly understand wanting to check reviews for a service company. Depending on where you are located, Best Buy may use trusted third-party partners to complete a service or delivery. We do ensure that these partners are able to complete the required service being requested. Please let us know if there is anything we can assist you with, we're happy to help!