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Posts: 1
Registered: ‎05-12-2019

Warranty

I have a Kindle fire 7 kids edition that i need to get repaired, i know that i purchased it from Best Buy but can not find my receipt or order number.  I do still have my box that has numbers on it but not sure if that imformation will help me or not.  Any suggestions on how to look it up? Thanks

Posts: 11,360
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Registered: ‎01-03-2013

Re: Warranty

Hi there, ajmullins95, 

 

Welcome to the forum and thank you for reaching out to us! It's never convenient for technology to malfunction, so I'm sure you want to get your Kindle up and running as quickly as possible. A receipt is generally required for manufacturer repairs, and I'm confident in saying that our team is full of pretty awesome sleuths when it comes to tracking down lost receipts for customers. I would be happy to dig into this for you so I am sending you a private message to gather some information from you. Please keep an eye on your inbox in the top right corner of the page. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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