10-26-2017 02:18 PM
Welcome to the forum! That is such a bummer to learn your gaming headset is not working properly. My son would have a whole cow anytime his would break. I’ve learned to know how important they are. I’m happy to take a look and see if you have a Geek Squad Protection Plan (GSP) on your headphones. However, I am going to need some more details from you.
Will you please send me a private message (PM) with the type of headphones you have, the date of purchase, your full name, address, phone number, and email attached to your account? To send a private message please click on the button at the bottom of my post across from my name.
Thank you for posting!
|Deysha|Social Media Specialist | Best Buy® Corporate|
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