05-09-2019 07:55 PM
Good evening. I purchased 2 Apple watches, both with warranties. I have the original boxes. One of the watches was broken while charging (a speaker fell on it). A. Is that covered by the warranty? and B. what do I do? Thanks!
05-10-2019 12:35 PM
Hi there, DTS,
Welcome to our community forum and thank you for reaching out to us regarding your Apple Watch. I can certainly understand wanting to get this repaired as quickly as possible. AppleCare+ does typically cover accidental damage. You can schedule a in-store reservation at a Best Buy store, visit an Apple Store, call Apple at 1-800-275-2273, or visit Apple.com/support to get this process started. Please let me know if you have any other questions we can help with!