05-08-2019 01:46 PM
05-08-2019 03:32 PM
Welcome to our community forum and thank you for taking the time to let us know about your experience with this TV. I can only imagine how surprising it would be to find your new TV working incorrectly. While I can't guarantee any specific outcome I would be glad to take a look in to this to see the notes from the repair agent. Can you please send me a private message with a bit more information? I will need to confirm your:
Case number (if available)
To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you so I can further research this.