07-29-2021 10:53 AM
07-29-2021 01:21 PM
Welcome to the forums!
I appreciate you joining us on the forums and writing us about your situation with your Razer computer and visit to your local Best Buy store. I know I’d be reaching out to someone if this were to happen to me as well, and I am here to help where I can. Having The Geek Squad look into your issues, is supposed to make these types of situations simple. This is not the experience I want for you and I’d like to look into this further for you.
Please, private message me with your full name, phone number, e-mail address, and the store location you visited. To send a message, simply click on the blue “Private Message” button next to my signature. Let me know if you have any other questions.