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Posts: 2
Registered: ‎03-08-2022

WHY PAY FOR TOTAL TECH WHEN NO ONE AVAILABLE IN AREA?

Bought a GE washer and dryer through Best Buy with total tech support. Tried to use my total tech to service our dryer and told there were "no available technicians at this time"

 

Isn't this fraud? You sold me a product you can't support? I would like a refund of my total tech please! 

Posts: 141
Topics: 5
Kudos: 15
Solutions: 6
Registered: ‎11-03-2021

Re: WHY PAY FOR TOTAL TECH WHEN NO ONE AVAILABLE IN AREA?

Hey there, mrosenblum!

 

Thank you so much for reaching out and joining us here on our community forum! Although, this is far from the feedback we like to hear, especially from a Totaltech member.

 

I would be more than happy to investigate further and properly document this here at our Corporate Campus for review. In order to do so, kindly use the “PrivateMessage” button below to send your:

 

Full name
Phone number
Email address
Order number

 

Best,
 

Kayden|Social Media Specialist | Best Buy® Corporate
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