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Posts: 2
Registered: ‎01-03-2019

Vizeo 75 inch

I have a 3 month old 75 inch vizeo display. I recently started getting horizontal lines that progress down the screen. Sometime fast, sometimes slow. If I do anything including switching the input the screen locks up and then restarts.
It does this on all inputs (SmartCast, cable input, etc)
Can anyone offer me any solution or possibilities as to what the issue is.
Posts: 3,031
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Registered: ‎04-18-2017

Re: Vizeo 75 inch

Hello there genegugger-


Thank your for registering with the Best Buy forums to ask for assistance with locating a team that could help you out!  I have the experts who are able to assist you with this, but for this large of a TV I would have to ask you to call us to schedule an appointment with the Geek Squad to come out and take a look!


Check out what TV Repair options are available to you and let me know if you have any other questions!



JJ|Social Media Specialist | Best Buy® Corporate
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