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New Member
Posts: 1
Registered: ‎06-30-2022

The repair was not completed within the scheduled time

I put my computer with the warranty in Best Buy for repair on June 13, 2022. They told me that my computer would be repaired and shipped back to the local Best Buy on or before July 1. However, when I checked the repair progress bar today, I found its progress was stuck at half, the same as it was a few days ago. This computer is very important to me because I will fly to NYU Summer School in New York on July 5th, so I must get it before the morning of July 5th, please help me inquire, it is very important to me, thank you!!!

 

Social Media Specialist
Posts: 56
Registered: ‎10-12-2021

Re: The repair was not completed within the scheduled time

Hello, QinPei,

 

Thank you for taking the time out of your day to contact us on our Forums. We always strive to provide the best customer service possible. I have always had quick repairs with Geek Squad and excellent service, and I would like your experience to be good as well. I know that sometimes there can be delays with repairs as has happened to me before so I can understand how you feel. I would like to see if I can assist you in any way. Do you think you could send me a private message with your name, phone number, service order number, and email address? To send me a private message simply click on the message button in my signature. 

 

Thanks

J.Ezra|Social Media Specialist | Best Buy® Corporate
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