Best Buy Repair Support

[Susiberz]

I recent hired BB Geek Squad to remote to hopefully virus or problem with pc. I dont know wat the tech did but i cannot get pass windows login. I paid $163 and now they want another $99 to come out to look at pc. I want to speak with some in corporate mgmt but keep getting transfered to customer service. Is there anyone that can help me. Ty

[Meg-BBY Social Media Specialist]

Hey, Susiberz,

Thanks for reaching out to us, and welcome to the Best Buy Forums. I am sorry to hear that your recent remote session with the Geek Squad did not fix your concern! That can definitely be frustrating, and I can understand reaching out for assistance.

For this, the best course of action would be to call the Geek Squad at (800) 433-5778. They are the team best suited to help! 

Best,

[nckhammond]

What number did you call? Sounds like one of the scam numbers