03-04-2019 08:01 AM
03-04-2019 12:27 PM
Welcome to the community. A new television is an exciting purchase, and hearing you’ve had some issues with the one you purchased recently is not the news we would hope for. I’m glad to know the Geek Squad has been servicing the device, and if you are noticing the same issue again, please bring it back to the store as soon as possible. If we can help by following up with the store where you’ve already taken it to for service, we can certainly assist in that way. At your convenience, please send us a private message. We would need to verify your full name, email address, and telephone number. If you have any service order numbers available, please include them as well.