Best Buy Repair Support

[gordomillones]

Today I will have another repair on my TV
I've had over 4 TV repairs within 2 years and I got used to having the TV shut off and we have changed mainboards multiple times, what can I do to get my TV be exchanged for another? I'm an employee at store 545 but the store has no control over the return exchange policy with TV repairs.

[Rich-BBY Social Media Specialist]

Hello, gordomillones.

Needing another television repair is not ideal. In order to research your account and review all options, could you send a private message with your full name, phone number, and email address. As previously working with Geek Squad I will be able to discuss possible outcomes. However, when it comes to exchanges you will need to call our Geek Squad at (800) Geek-Squad or by calling (800) 433-5778.

Thank you,