01-17-2022 09:44 AM
Solved! Go to Solution.
01-17-2022 04:25 PM
Welcome to the Best Buy Community Forums!
I appreciate you taking the time to write us regarding your PC, and being a longtime customer. Having a Geek Squad Protection Plan is supposed to make these types of situations simple. I would like to look into this further, and see what I can do to assist.
Will you please send me a private message with the service order number, your full name, phone number, and e-mail address? To send it click on the blue button next to my signature. I look forward to hearing from you.