Best Buy Repair Support

[SMILINGPHANI]

I saw that there are multiple posts from other customers where Sedgwick gave no responses. My case is very similar too and never getting a response from them, the property damage ( chandelier broken ) happened 3months back, I called multiple times and all the time the call goes to VM that never gets returned. 

Will you be able to help me to involve Sedgwick ? I can share my reference number in private, Thanks. 

[Melissa-BBY Senior Social Media Specialist]

Hello, SMILINGPHANI.

Thanks for reaching out about your damage claim. I understand not hearing back after several months about the damage that you received would not be ideal. I'd be happy to see if I can help with this. 

Can you send me a private message with your full name, phone number, email address, and the claim number? To send the private message, you can use the button in my signature below. 

Sincerely,

[SMILINGPHANI]

Thank you, Melissa. I sent you a private message and looking forward to hearing from you. 

[Melissa-BBY Senior Social Media Specialist]

Thanks for the message, SMILINGPHANI. I have received this and I'll be reviewing it and replying to you there soon. 

Sincerely,

[SMILINGPHANI]

Hi Melissa, 

Have you got any updates after our private conversation yesterday?

Thank you.