Best Buy Repair Support

[kate062127]

Hello,  

Can someone please contact me regarding a claim that has gone unanswered from Sedgwick for 6-8 weeks.  I have tried every possible means of communicating with someone to no avail and I am in dire need of assistance.

[SeanM-BBY Retired: Social Media Specialist]

Good afternoon, kate062127,

Welcome to our forums!  Ideally, Sedgwick should be updating our customers throughout the claim process, or at the very least, replying to your calls or emails, so it’s disappointing to hear this process isn’t going as smoothly as we would expect.  With that said, you’ve certainly come to the right place for help, and I’ll be happy to see what we can do to get this matter resolved as soon as possible.

For me to get started, I’ll ask that you send me a private message with the following information:

• Your first and last name
• Your phone number
• Your email address
• Your Sedgwick Claim ID #

As you can imagine, we don’t want you posting this private information on our public forums, so be sure to use the blue “Private Message” button in my signature to get this sent my way.  If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.

Hope to hear from you soon,