05-10-2022 01:44 PM
05-10-2022 02:45 PM
Good afternoon, Twinklemeow00,
While I wish your visit were under better circumstances, I do appreciate you taking the time to join our Community and share your experience with us. We hope to provide a smooth and straightforward experience when our customers entrust our Geek Squad to perform repair services in their home, so it’s disappointing to hear this service hasn’t met our expectations.
I’d like to take a closer look into your claim with Sedgwick and see what we can do to get this matter resolved as soon as possible. I will need some information from you for us to get started. Most of the information I’ll need is sensitive information we’ll want to keep out of the public view of our forums, so I’ll be sending you a private message in a moment.
To read my message, you’ll just need to log into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.