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Posts: 6
Registered: ‎01-14-2019

Sedgewick not responding



I can't get ahold of Sedgewick to move our claim forward. I've reached out to the claims rep who was assigned to our claim and I've called repeatedly and get the same response everytime. He doesn't answer and his voice mail is full. I reached out to the 800 number to ask for his superviser and they couldn;t provide me with his phone number.


I have a claim number and originally called December 28th, 2018 the day after this happened.


I'm sure Sedgewick is a fantastice company so I'm hopeful this post might help move us along. We're in Denver, Colorado and don't know if this is the response most people get or not.


Any advice or assistance in getting a response from Sedgewick/Best Buy would be greatly appreciated.





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Registered: ‎11-23-2018

Re: Sedgewick not responding

Hello, JimDenver, and welcome to our forum community!


Thank you for taking the time to reach out to us regarding your Sedgwick claim. We hate to hear about this kind of communication issue when trying to work with an insurance company. I'd be happy to help as best as I can in this process if I could just get a bit of information from you first.


Will you please send me a private message with your Sedgwick Claim Number, full name, phone number, and email associated with your Best Buy account? You can send me a private message by clicking the blue “Private Message” button next to my name at the bottom.


I look forward to your reply!

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 18,069
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Registered: ‎09-29-2008

Re: Sedgewick not responding