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Posts: 9
Registered: ‎07-02-2022

Sedgewick Closed Claim Despite 0 Call Backs Or Communication

[ Edited ]

The claim number is (removed for privacy).

My house was damaged during a delivery. In respect to Best Buy I will not publicly share the details but it more than warranted compensation - yet, Sedgewick did not respond to a single email or phone call until I had a week left on the claim - at that point I updated them, heard no response, and now my case is closed....

Posts: 51
Topics: 2
Kudos: 17
Solutions: 4
Registered: ‎11-24-2021

Re: Sedgewick Closed Claim Despite 0 Call Backs Or Communication

Hello, Cavanada,


Welcome to the Best Buy Forums!


I incurred some damaged during a furniture delivery a couple years ago, the claims process was not a fun experience. Though I am unable to see the details of Sedgwick claims directly, I would be happy to look into this and see what our options for assistance may be. Can you send a private message with the information below so that I may look up your account? Your post that included your e-mail address was deleted to keep your personal information private, I would love to continue working with you here via private message! You should be able to send a private message by clicking the button to the right of my signature below.


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Josh|Social Media Specialist | Best Buy® Corporate
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