Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎06-24-2019

Samsung galaxy S10+

My photos on my Samsung galaxy S10+ are turning out super blurry, I have tried researching a reason for this as I bought this phone for the camera and all I came across was that if my apps are not updated this could affect quality but my phone and apps are all updated. I am paying for the monthly protection on this phone, is there any way I can have this issue fixed or this phone exchanged?
Highlighted
Posts: 557
Topics: 23
Kudos: 117
Solutions: 34
Registered: ‎07-23-2018

Re: Samsung galaxy S10+

Hi, Backsa,

 

Thanks for connecting with us on our forums! I know how important it is to make sure that your phone camera can take high quality photos. 

 

I do always advise reaching out to the manufacturer in these cases, as this may already be a known problem that they have an easy fix for. Otherwise, if your camera is defective or damaged this might be something that your Geek Squad Protection (GSP) can help out with. I would recommend making an appointment at your closest Samsung Care Authorized Service Provider location. If you don't have one near you, please feel free to use this link to make an appointment at your local Best Buy. 

 

 

Austin|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!