06-24-2019 09:53 PM
07-08-2019 03:41 PM
Thanks for connecting with us on our forums! I know how important it is to make sure that your phone camera can take high quality photos.
I do always advise reaching out to the manufacturer in these cases, as this may already be a known problem that they have an easy fix for. Otherwise, if your camera is defective or damaged this might be something that your Geek Squad Protection (GSP) can help out with. I would recommend making an appointment at your closest Samsung Care Authorized Service Provider location. If you don't have one near you, please feel free to use this link to make an appointment at your local Best Buy.