Best Buy Repair Support

[kaptvesou1]

I bought the refrigerator in 2017 and I have a year left. I had a repair person come out and tell me the Condenser is bad due to component failure. He will be back this week but I lost all my food in the upper section of the refrigerator. I Have moved a couple times and cannot find the original refrigerator receipt. Shouldn't that be linked to the policy? Please advise and what foods qualify for reimbursemnt?

[AndrewB-BBY Social Media Specialist]

Good afternoon, kaptvesou1,

Welcome to our community forums. Having any major appliance stop working is never ideal, especially something as important as a refrigerator. I know if I were in your shoes I would want to submit this paperwork as quickly as possible and I'd be glad to help you get this process started. 

You can locate this form here. I can certainly help you locate this receipt so you can get this formed out. I will need to gather a few more details in order to do so. Can you please send me a private message that includes your

Full name
Email address
Phone number
 

You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you.