09-18-2022 09:33 AM
I have been waiting for 2 replacement screws for 11 months and neither my representative at the store noor the store manager will return my calls or help get this resolved. 11 months.
Who can I call now?
This has been the worst customer experience I have ever had.
09-18-2022 10:26 AM
Hello and thanks for reaching out on our Forums, buckwestern!
As someone who has had to get replacement parts, I understand your frustration and would like to assist.
Could you send me a private message with the following information? You can do this by clicking the "Private Message" button in my signature.
We look forward to hearing from you.
|Graham|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support