Best Buy Repair Support

[buckwestern]

I have been waiting for 2 replacement screws for 11 months and neither my representative at the store noor the store manager will return my calls or help get this resolved.  11 months.

Who can I call now?

This has been the worst customer experience I have ever had.

[Graham-BBY Social Media Specialist]

Hello and thanks for reaching out on our Forums, buckwestern!

As someone who has had to get replacement parts, I understand your frustration and would like to assist.

Could you send me a private message with the following information? You can do this by clicking the "Private Message" button in my signature.

• Full Name
• Phone number
• Email Address

We look forward to hearing from you.

Kindly,