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Posts: 1
Registered: ‎07-20-2022

Replacement parts for Insignia refrigerator

We bought an Insignia refrigerator in May and just recently discovered that there was damage to one of the crisper drawers and the shelf above that it hangs from. The damage wasn't apparent when we received the product, and only became apparent after we used it for a while (started to put weight on it as part of normal usage). It's become worse and worse over time. We would like Best Buy to replace the parts, how do we get this going?

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Registered: ‎12-07-2021

Re: Replacement parts for Insignia refrigerator

[ Edited ]

Hello, Liusan,


Thank you for reaching out to us here on our Forums page. I know I would be wanting to use every shelf possible, and would be happy to look into what solutions I can provide for you. To get started, please private message me your full name, phone number, and email. I look forward to assisting you! 





Brandon|Social Media Specialist | Best Buy® Corporate
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