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Posts: 1
Registered: ‎06-09-2017

Replacement of Refridgerator

[ Edited ]

Ive rec'd no emails regarding my recently purchased refridgerator replacement..I was advised it would be sent right after service was given.

Please advise
Repairs were pending. Then replacement for new granted. Still waiting Smiley Sad 
All ice maker issues...

Disappointed in turn around time. And lack of follow through.
And to date? STILL DID NOT RECOVER PROMISED $200 for freezer loss months ago.



Alice {removed per forum guidelines}
{removed per forum guidelines}

Posts: 5,528
Topics: 320
Kudos: 176
Blog Posts: 12
Solutions: 316
Registered: ‎01-21-2014

Re: Replacement of Refridgerator

Hello, Alice, and thanks for joining the conversation here on the forum!


Unless you’re in a cold place and can just throw your food outside in a snow bank, being without a working fridge would be rather frustrating, so I’m sorry to hear your repair and subsequent exchange process isn’t processing as quickly as expected though. Without reviewing your specific case, I’m not sure what the hold-up is, but I’d be happy to take a peek into it on your behalf.


I’ll need some additional information from you before proceeding though, so I’ll be sending you a private message shortly to discuss this further. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.


Thanks for posting,

Alexandra|Social Media Specialist | Best Buy® Corporate
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