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New Member
Posts: 1
Registered: ‎11-30-2018

Repairs or the lack of same

Called on a Monday store in Saratoga NY. Explained at length that I had two (2) Bose Wave with optional cd changers.

Had power surge at home and cd changers not working. Made 3:20 pm appointment for that day. Drove the 43 miles to store arriving at 3:12 pm.


Explained again to tech about problem for repair. He said "no it cant be repaired". I said ok then give me something in writing to say the Bose cannot be repaired. Need a repair bill or a statment that could not be fixed for insurance company.


He said "no".


Drove 43 miles home again.


Contacted store by email again.........explained what had happened............and given a number for Geek Squad again!

Just a run around.