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New Member
Posts: 2
Registered: ‎07-29-2021
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Repair run around

I dropped of my iPad Pro on July 14 and to date no one is able to tell me where my iPad Pro is. The 5-7 day repair window has since long passed and all I get is a run around. Help!!!! At a loss.
Posts: 3,077
Topics: 37
Kudos: 97
Solutions: 156
Registered: ‎10-19-2017

Re: Repair run around

Hello, Lwoodard,

 

Welcome to the forums!

 

I appreciate you joining us on the forums and writing us about your situation with your iPad Pro. I know I’d be reaching out to someone if this were to happen to me as well, and I am here to help where I can. Having The Geek Squad look into your issues, is supposed to make these types of situations simple. This is not the experience I want for you and I’d like to look into this further for you.

 

Please, private message me with your full name, phone number, e-mail address, and the store location you visited. To send a message, simply click on the blue “Private Message” button next to my signature. Let me know if you have any other questions.

 

Kind regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎07-29-2021

Re: Repair run around

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Laura {removed per forum guidelines}
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Posts: 6,399
Topics: 218
Kudos: 495
Solutions: 325
Registered: ‎08-21-2017

Re: Repair run around

 Hi there, Laura,

 

Thank you for taking the time to follow up with Deysha. We had to remove some of the information you provided as it was posted on our public forums.

 

I will be sending you a private message with some additional details to you shortly. You can check your inbox by clicking on the orange envelope in the top right corner of your screen after logging into your forum account. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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