10-04-2021 10:15 AM
10-14-2021 12:28 PM
Thank you for visiting us here on our community forums. Having had a refrigerator stop working before, I know that it can make every day more difficult than needed. I'm disappointed to hear that you haven't been able to get assistance from our phone agents and would be more than happy to see what options I may have to assist you moving forward.
I'd like to begin by taking a look at your case history to see what steps previous agents have taken. I will need some more information to do so. Can you please send me a private message that includes your:
You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your message.
|AndrewB|Social Media Specialist | Best Buy® Corporate|
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