Best Buy Repair Support

[Hanna2]

I sent off my laptop for repair a few days ago and I can’t afford the subscription for another year and the due date was in like two days so I canceled it. Will that mess with the repair! I thought apple care and total tech are separate but they canceled both. I tried to talk with a Someone and they honestly seemed like they had an attitude. I was just trying to get answers!

[VanessaT-BBY Social Media Specialist]

Hey there, Hanna2.

Thanks for reaching out to us on Facebook, although I wish it were on better terms. I would love to go ahead and assist with this and see what may be possible here. In order to do so, can you please send us a message with your full name, email address, and phone number to start?

I look forward to your response.

[Hanna2]

Hi they have already sent my computer back to Best Buy for me to pick up. There wasn’t anything they could do. Thank you for trying.

[VanessaT-BBY Social Media Specialist]

Thank you for reaching out to us on Forums, I would be happy to look into this for you.  Just a heads up that as of March 20th, our Forums will no longer be available, for future support you can reach out to us on Social Media or bestbuy.com/support. In order to do so, can you please send us a message with your full name, email address, phone number and order number?

I look forward to your response.