Best Buy Repair Support

[NONAME83]

Took a laptop in and had the drive cloned flawlessly. I was given the drive back and placed it into the SSD enclosure that the GS employee told me would work. Well somewhere between clone and return the hard drive failed. Best Buy's response....sorry that happened.

[MeghanM-BBY Social Media Specialist]

Hi, NONAME83,

Welcome to our Forums. We appreciate you taking the time to contact us here. I know it's always frustrating to have something go wrong after a service. I'm happy to hear more about this and see if that was the correct response to your issue. Please send a Private Message via the blue button near my signature and include your name, phone number, and email so I can pull up your service order to research.

Sincerely,

[JasonT-BBY Social Media Specialist]

Hello, NONAME83.

Welcome to the Best Buy Forums!

I appreciate you taking the time to write us regarding your situation. I would be reaching out to someone if I was experiencing the same thing.

I am happy to look into this for you, but first, I am going to need some more details from you. Please, send me private message by clicking the blue button next to my signature, with the order number or Customer Service PIN, your full name, phone number, and e-mail address. I look forward to hearing from you.

Regards,