05-27-2021 03:49 PM
05-27-2021 06:24 PM
06-04-2021 03:10 AM
06-04-2021 08:33 AM
Thanks for joining our community here on the Best Buy Forums. I have been watching my TV more that I care to admit recently, so I can understand wanting to have yours up and running ASAP.
Have you been able to schedule a date and time for an Agent to come out to your home to look at the TV with you? If not, I am happy to see what may be possible.
06-04-2021 08:58 AM
06-04-2021 09:05 AM
Depending on the size of the TV, it is possible that an in-home visit may be required as our stores are not equipped to accept all TV sizes for service.
I am happy to look into this further if you would like. If so, please send a private message with your full name, phone number, and email address. You should be able to do this by clicking the blue button near my signature.
06-04-2021 01:05 PM