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Posts: 1
Registered: ‎06-30-2021

Re: Insignia Refrigerator Service Needed - cannot reach ANYONE at Best Buy

Did you ever receive a resolution to this? I am literally having the exact same issue including the amount of time, Phone calls and conversations trying to get a simple repair person out to my houses. The only difference is I am dealing with a broken Insignia washing machine. This is such a horrible way to do business Best Buy and Geek Squad.
Posts: 759
Topics: 42
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Registered: ‎07-23-2018

Re: Insignia Refrigerator Service Needed - cannot reach ANYONE at Best Buy

Hello, SQinMA,

 

Thank you for visiting our online community, although I wish the reason for your first post had been related to a positive experience. I know how important it is to have a functional washer. When our customers need support, our teams should be doing all they can to provide the best possible service. Based on your description, it sounds like you may need further assistance with scheduling a repair. I would be happy to see what options I may have available to assist.

 

To get started, please send a Private Message. For verification purposes, please be sure to include your full name, email address, and telephone number. To send a Private Message, simply select the darker blue icon, which is located across from my signature.

 

Sincerely,

Sarah|Social Media Specialist | Best Buy® Corporate
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