Add Product

Search Results:

Reply
New Member
Posts: 3
Registered: ‎07-07-2018

Re: Go To WalMart and Save yourself the Trouble

I just had an insignia die on me after 2 years.  I didn't buy the warranty, but it looks like it is a scam.  I knew a guy who used to have no problem with best buy warranty claims, but that was years ago.  Looks like they don't honor them now.  I'll just buy from walmart.

Posts: 1,110
Topics: 37
Kudos: 17
Solutions: 35
Registered: ‎11-04-2014

Re: Go To WalMart and Save yourself the Trouble

sooo question you stated you have/had an Insignia product but did not purchase a warranty how do you expect them to honor a warranty that was not purchased?
The views that I post are my own and not that of Best Buy. ***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
New Member
Posts: 3
Registered: ‎07-07-2018

Re: Go To WalMart and Save yourself the Trouble

I don't expect them to honor the warranty.  I was commenting on this thread, but my comment got moved: http://forums.bestbuy.com/t5/Best-Buy-Repair-Support/Go-To-WalMart-and-Save-yourself-the-Trouble/td-...

Best Buy Employee
Posts: 960
Registered: ‎01-09-2015

Re: Go To WalMart and Save yourself the Trouble

You posted your own separate issue, so that it is not lost in the shuffle they moved it to it's own thread.  

I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Posts: 3,012
Topics: 69
Kudos: 248
Blog Posts: 4
Solutions: 148
Registered: ‎04-18-2017

Re: Go To WalMart and Save yourself the Trouble

[ Edited ]

Welcome to the Best Buy forums ThatDudeThere-

 

We have a couple different ways to obtain work on your broken TV.  Realizing our protection wasn't purchased originally we should still have options available for repair.  To find out what repair options exist, I'd recommend calling 1-800-433-5778.  I'm hoping you're able to find the help you're looking for after speaking with them, and I'll cross my fingers you're able to make Best Buy your shopping destination for your replacement!  

 

Reply back if you're needing our help for anything else!

 

Sincerely, 

JJ|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎07-07-2018

Re: Go To WalMart and Save yourself the Trouble

My wife just bought another tv...from best buy. Smiley Happy