12-25-2020 04:29 PM
12-29-2020 01:01 PM
Hi, Alvarjaime, and welcome to our online community!
Thank you for posting on our forum, although I hate to hear about the experience you had getting your phone screen repaired. I know how important it is to have a working phone, so I can understand your concerns with your device and the encounter you had with Geek Squad.
I'd like the chance to review this further and provide any support that I can now. Can you first please explain if you've been able to get your screen fixed since this post? Feel free to send me a private message including your full name, email, and phone number to discuss this further. You can find the blue option to message me to the right of my name below.