Best Buy Repair Support

[IanBlackler]

I contacted BestBuy for a warranty repair on my Samsung refrigerator back in September 2021, shortly before my warranty ran out. Nobody followed up. I called again in late November and was told that since I started the process before the warranty expired, they would still honor it. A tech came out in December to assess. I never heard from anyone again. I reached out again in late January and was told that the warranty would not be honored.

I would just like to get it repaired. We have had problems with the ice maker since we bought the unit.

[Jakoma-BBY]

Hello, Ianblackler, 

Thanks for joining our forums. You find a community with helpful, friendly staff and members. 

I know it can be frustrating not being able get your refrigerator repaired in a timely manner. I'd be happy to take a closer look. Please feel free to send me your full name, phone number, and email address.

Thanks,