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New Member
Posts: 1
Registered: ‎03-31-2022

Ran out the clock on my warranty repair?

I contacted BestBuy for a warranty repair on my Samsung refrigerator back in September 2021, shortly before my warranty ran out. Nobody followed up. I called again in late November and was told that since I started the process before the warranty expired, they would still honor it. A tech came out in December to assess. I never heard from anyone again. I reached out again in late January and was told that the warranty would not be honored.

 

I would just like to get it repaired. We have had problems with the ice maker since we bought the unit.

Social Media Specialist
Posts: 53
Registered: ‎11-08-2021

Re: Ran out the clock on my warranty repair?

Hello, Ianblackler, 

 

Thanks for joining our forums. You find a community with helpful, friendly staff and members. 

 

I know it can be frustrating not being able get your refrigerator repaired in a timely manner. I'd be happy to take a closer look. Please feel free to send me your full name, phone number, and email address.

 

Thanks, 

 

 

 

Jakoma|Social Media Specialist | Best Buy® Corporate
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