05-16-2019 08:09 AM
05-16-2019 11:06 AM
Thank you for taking the time to join our community forums and reaching out to us regarding your computer. I can certainly understand wanting to get your computer back as quickly as possible. I know if I were in your shoes I would be asking the same questions. I would be happy to take a look in to this to see if I can provide some information on the status of this repair. I'll need a bit more information so I can continue to research this. Can you please send me a private message with your:
Service order number
To send a private message please click the blue button at the bottom of my post across from my name. I look forward to hearing back from you.