02-26-2021 11:42 AM
03-02-2021 01:38 PM
Welcome to the Best Buy Community Forums!
I appreciate you taking the time to write us regarding your Phillips - Hue Play HDMI Sync Box. Having a Geek Squad Protection Plan is meant to make these situations simple. It saddens me that this hasn't been your experience.
We definitely appreciate your loyalty, and I'd like to get this documented, and look into any other options available for you. First, I am going to need some more details from you. Please send me a private message with your full name, phone number, and e-mail address. To send it, click on the blue "Private Message" button next to my signature. I look forward to hearing back from you.
03-05-2021 03:27 PM