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Posts: 1
Registered: ‎04-12-2022

PLEASE HELP - LAPTOP REPAIR 3 WEEKS NO UPDATES

my name is Naisha - my laptop shipped 3 weeks ago March 29th and have received no updates. I really need my laptop for work, please assist. I have spoke to multiple agents, called multiple Geek Squads. I was told i would get a response today and when I chat again today, I was told the repair hasnt been assigned to anyone. From there I was given a number to contact the center in Kentucky with an incorrect extension. Please help! 

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Registered: ‎02-08-2019

Re: PLEASE HELP - LAPTOP REPAIR 3 WEEKS NO UPDATES

Hi there, 2tinkerish!

I see that you’ve recently registered to join our Community Forums, so we want to welcome you express how glad we are that you’re here.  Notably, we acknowledge your private message and will respond to you from that area.

Thank you for your patience. We look forward to assisting you.

 

Wesley|Social Media Specialist | Best Buy® Corporate
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